Monitoring media content for Local Government

PROBLEM

The Citizen Experience department for local government body educates and engages residents on a wide variety of projects, programs and services. The local government wants to review media coverage across all platforms for accuracy and sentiment and provides a daily media coverage report to internal stakeholders.

SOLUTION

Audax Labs provided a solution to monitor media content from Online media, Broadcast, Print media, Social media. Summarize media coverage.
Provided ability to search media reports and created a dashboard to view reports. The solution would require media to be migrated and stored on Hitachi Content Platform

BENEFITS

Better customer experience and search capability.
Right information at finger tips.
Better reporting and dashboarding solution
Fast and Reliable

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